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PACT delivery issues

Hello - I have been trying to send a PACT to an LP since yesterday. We have tried using two different emails for them but they havent received either. We have checked spam and I have received the test. I linked one of my email accounts as well. I've tried everything please advise. Thank you!
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@Umindi Francis
can you please go to https://leadertoncapital.decilehub.com/team and click enable VC Lab Assistant

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