Decile Base can provide answers on a variety of topics related to using Decile Hub, including:
Some starter questions to help your experience from within your account:
At a high level see what it can do for you, with something like "What can I ask here?"
Decile Base can support you within hub in a number of capacities:
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Functionality: Decile Base can explain the various tools and features available in Decile Hub, such as CRM, data rooms, digital signing, deal tracking, and back-office tools.
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Data Import: Decile Base can guide you on how to import data into Decile Hub, such as exporting a CSV from Airtable and then importing it into Hub.
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Tutorials: Decile Base can direct you to tutorial videos and support answers for using Decile Hub.
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Additional Services: Decile Base can provide information on additional services available to Decile Start, Decile Launch, and Decile Partners members and how to access them.
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Signature Process: Decile Base can explain how and where Decile Hub manages the signature process for PACTs, LPAs, term-sheets, and more signature functions.
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Investment Inquiries: Decile Base can guide you on how to make investment inquiries through Decile Hub.
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Access and Permissions: Decile Base can answer questions about accessing Decile Hub, connecting new users, and managing permissions.
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Deal Review: Providing information about a potential deal, Decile Base can help evaluate and provide some considerations for negotiation if needed.
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Feature Requests: Decile Base can direct you to the appropriate channel to share feature requests for Decile Hub.
From here you can go deeper with specific needs:
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Email Support: "Can you help me draft an email to Venture Partners?"
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Import Support: "I'm migrating my LPs and Deals from Airtable, how should I proceed for importing that data to my Fundraising and Deals Pipelines?"
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Platform Setup: "How do I add an email signature to my account?"
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Platform Guidance: "How do I use Hub to manage LPs?"
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Platform Growth: "What are the next steps for a new manager?"
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Offer Support: "Say you have 2 offers: Offer 1: Pre-Money Value of $10 million, $5 million investment, 10% Post-Money Option Pool OR Offer 2: Pre-Money Value of $11 million, $5 million investment, 20% Post-Money Option Pool. Which is the “better” offer for the founders and can you explain why conceptually and mathematically??