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General VC Questions

bulk update for last contact column

Hello,

I sent an email to some specific individuals in the funnel list outside Decile email sending since we got an issue during sendouts and wanted to update the list's "Last Contact" column. When I upload the excel file, the "Last Contact" coulmn went blank and the date that I was supposed to see does not appear.
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Answered by

Community Member

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Currently, Decile Hub does not support bulk updating the "Last Contact" column via Excel upload. If you send emails outside Decile Hub, the system will not automatically update the "Last Contact" field for those contacts. Manual updates are required: you can set the "Last Contact" date individually for each contact within the platform. However, there is no built-in way to bulk update or import these dates via spreadsheet, and uploading an Excel file may overwrite or blank out this field if not formatted correctly.

If you need further assistance or want to request this feature, please contact Decile Hub support or visit their help community: [Decile Hub Support](https://decilehub.com/base/8-hub_support/).
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Answered by

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Hi  can you assist me, I can provide the excel file for updating the list.
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Answered by

Community Member

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Hi thanks for the report, we will add this our list to investigate, but it may be a few weeks until we can fix this.
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Answered by

Community Member

on

Thank you, this is noted! The format I used was "m/dd/yyyy h:mm AM/PM" in the excel which is same to the "Last Contact" date format.
0

Answered by

Community Member

on

Hi ,

Can you help me for manual update the "Last Contact" list.
0

Answered by

Community Member

on

Hi  I will reach out in a private thread to get the details on which pipeline you need this to be updated for.
0

Answered by

Community Member

on

Hi , I already replied to your private message.

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